About this service
Carpets trap dust, allergens and odours over time. We pre-treat high-traffic areas and visible marks, then deep clean each room to refresh the fibres and leave your carpet looking and smelling better.
What's included
- Pre-inspection of each room
- Pre-treatment of high-traffic areas and spots
- Deep extraction cleaning
- Deodorising treatment
- Advice on drying time
Not included
- Permanent or set-in stains may not fully lift
- Moving heavy furniture
- Rugs off-site
Need one of these? Mention it in your booking or quote.
Ideal for
How it works
- 1
Book or request
Pick your service, date and address in the app. We confirm price and availability before you pay.
- 2
Meet your cleaner
We assign a trained MCG cleaner and you can message them directly about access and priorities.
- 3
We clean
Your cleaner checks in on arrival, follows the service checklist and checks out when finished.
- 4
Review & rate
You get a notification when the job is done. Rate the clean so we can keep standards high.
Questions
Do I need to be home?
No. Many clients leave a key or access code — add access notes to your address and message your cleaner in the app.
Do you bring the equipment and products?
Yes, your cleaner brings standard equipment and products. Let us know if you prefer specific or eco products.
How much notice do you need?
Online bookings need at least 24 hours' notice. For anything sooner, send us a message.
What if I need to cancel?
You can cancel from the app. Cancellations within 24 hours of the booking may incur a fee.
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Get a price for carpet cleaning.
Tell us where and what the place is like. A person at MCG reads every request and replies with a written price — no call centre, no obligation.
- 1You send the detailsWhere, what kind of property, how soon — photos help us price it without a visit.
- 2We send a written quoteUsually the same business day, by the channel you prefer.
- 3Accept it and it's bookedOne tap on the quote. Your account is created with it.
Rather talk it through?
+61 410 141 1185Mon–Fri · 7am–6pm